Customer Support

Each machine supplied by SP Ultraflex Systems (P) Ltd. comes to the customer with a long term commitment to ensure that the customer realizes full value from his investment for years to come.

Service department

Unlike most contemporary manufacturers, SP Ultraflex has its own controls and automation department for system integration, software development, commissioning and after sales support of the machine, effectively insulating the customer from the need to interact with a third party for support.

Spare parts & service

The company’s facilities are prioritized so that calls for spares and service are attended to in the minimum possible time, thus reducing expensive shutdowns for customers. Specialization and standardization at the component level enables the Company to maintain a substantial level of critical spare parts - mechanical / electronic and pneumatic to attend to the customer’s unforeseen requirements.

Comprehensive User Manuals

To enable customers to use the new technology in a safe, gainful and optimum manner, each machine is accompanied by a comprehensive manual for the benefit of the persons responsible for its operation and maintenance.